Frequently Asked Questions

A. It is important to store your tent loosly in its carry bag and avoid folding and creasing the fabric to minimise damage to the protective coatings. Store in a cool dry place. Do not put anything on top of the tent and carry bag when in storage.

IMPORTANT: Ensure the tent is dry before storing. The fabrics if stored when moist will develop mildew which can severly damage the material makeup and can become fowl smelling. In severe cases the material will rot.

A. Clean localised areas with a sponge and warm water. DO NOT apply chemicals or foreign substances to the tents materials. This will impair the makeup of the fabrics. Do not use pressure washers.

A. We would recommend that the guy lines provided are used regardless of the conditions. Even on a still day it is advisable to securely fix your guy lines with the ground pegs provided. 

For detailed instructions on how to install the guy ropes correctly please visit the following:

Guy Rope set up 1 click here

Guy Rope set up 2 click here

Our tents has been rigorously factory and field tested in winds of up to 25mph (40kph), therefore fit for normal conditions. If you are unexpectedly caught out in blustery conditions, ensure the guy ropes are installed correctly (as above), and the frame joints are in their locked position.

IMPORTANT: For added frame stability in higher winds and gusts, wrap the corner guy lines around their neighbouring pole (just above or below the frames lower joints) before attaching firmly to the ground. Pegs must be inserted fully and at a 45 degree angle. Check that the guy lines are taut regularly. Frame joints must be in their locked position.

A. Our tents has been rigorously factory and field tested in winds of up to 25mph (40kph), therefore fit for normal conditions.

Please take care when planning your trip, especially if higher winds and gusts have been forcasted. Please click here for a local or national UK wind report. To be used as a guide only.

If you are unexpectedly caught out in blustery conditions, ensure the guy ropes are installed correctly (see below), and the frame joints are in their locked position.

For detailed instructions on how to install the guy ropes correctly please visit the following:

Guy Rope set up 1 click here

Guy Rope set up 2 click here

IMPORTANT: For added frame stability in high winds and gusts, wrap the corner guy lines around their neighbouring pole (just above or below the frames lower joints) before attaching firmly to the ground. Pegs must be inserted fully and at a 45 degree angle. Check that the guy lines are taut regularly. Frame joints must be in their locked position.

A. It is no secret that UK weather can be a touch fickle at times. That is why our tents have a Hydrostatic Head rating / Polyutherane Coating [PU] of 3000mm - fit for Spring / Summer showers - incidentally 3 times the British Standard [BSI] for fabric to be deemed water resistant. 

All rainfly seams* are fully factory taped and heat sealed to ensure fabric joints are not exposed to rain water under fitting conditions.

It is worth noting, like all tent fabrics, the level of waterproofing will deteriote with use; exposure to UV light for long periods, packing your tent too tightly creasing the fabric, storing damp or wet can impair or deminish the protective qualities. We would recommend acquiring a specialist seam sealant applicator in the event your taped seams weaken with use.

*stitched seams that can not be factory sealed due to the heated thermobonded applicator (will cause the following materials to melt) are: zippers, zipper teeth and velcro. Specialist Seam Sealant applicators are available and can be easily applied to these stitched areas if required. Unless a sealant is applied to these areas, it is not unusual for exposed areas to become saturated in periods of rainfall which may drip with water. Please contact us for further advice, alternatively there are excellent specialist seam sealant products/applicators available on the market, we would recommend this one which is suitable for polyurethane coated fabrics.

A. Yes all rainfly seams* are fully taped and factory heat sealed to exacting standards to ensure fabric joints are not exposed to rain water under fitting conditions.

*stitched seams that can not be factory sealed due to the heated thermobonded applicator (will cause the following materials to melt) are: zippers, zipper teeth and velcro. Specialist Seam Sealant applicators are available and can be easily applied to these stitched areas if required. Unless a sealant is applied to these areas, it is not unusual for exposed areas to become saturated in periods of rainfall which may drip with water. Please contact us for further advice, alternatively there are excellent specialist seam sealant products/applicators available on the market, we would recommend this one which is suitable for polyurethane coated fabrics.

A. All our tents rainflys have a polyurethane (PU) protective coating to the hydrostatic value of 3000MM. All rainfly seams* are fully factory taped and heat sealed to ensure fabric joints are not exposed to rain water under fitting conditions. It is worth noting, like all tent fabrics, the level of waterproofing will deteriote with use; exposure to UV light for long periods, packing your tent too tightly creasing the fabric, storing damp or wet can impair or diminish the protective qualities. We would recommend acquiring a specialist seam sealant applicator in the event your taped seams weaken with use especially if exposed to unfitting conditions. These factors may likely be the cause of fabric leakage.

IMPORTANT: Condensation is often confused for leaking fabrics. Ventilation is key, as you want to remove the moist air before it condenses. Leaving as many doors and vents open as possible will minimise the condensation build up, which in turn will reduce the chances of water droplets from forming on the inside of the tents fabrics and dripping into the tent.

*stitched seams that can not be factory sealed due to the heated thermobonded applicator (will cause the following materials to melt) are: zippers, zipper teeth and velcro. Specialist Seam Sealant applicators are available and can be easily applied to these stitched areas if required. Unless a sealant is applied to these areas, it is not unusual for exposed areas to become saturated in periods of rainfall which may drip with water. Please contact us for further advice, alternatively there are excellent specialist seam sealant products/applicators available on the market, we would recommend this one which is suitable for polyurethane coated fabrics.

If you are experiencing problems with your tent please contact us for details and advice on possible resolutions.

A. Yes all Slumit tent fabrics are flame retardant to CPA184 standards.

IMPORTANT: This does not make the tent FIRE PROOF. Continuous exposure to heat or naked flames will cause the fabric to burn.

A. Yes all Slumit tents are UV protected to a 50+ rating - UV+50.

A. Refers to the Slumit tents assembly mechanism. The all-in-one pitch system - which includes two layers; the inner and outer walls, and groundsheet, has been specifically designed to erect the tents core in a matter of seconds using the unique integrated hub. The FlashFrame-Flexi™ is strong and durable and the all-in-one solution can be packed quickly and neatly into a small carry bag ideal for transporting and storing.

IMPORTANT: We advise customers to practise assembling their Slumit tent prior to excursion.

A. Regular POP UP 'out the bag' tents do not always offer the same rigidity and construction in windier conditions and are prone to pole faults after several uses as the fiber or steel poles are under constant tension, whether erected or packed.

Our tents which utilises our FlashFrame-Flexi™ mechanism are quick (almost instant) to erect, light, strong and durable.

A. Three season tents are designed to accommodate campers in weather conditions that simulate Spring, Summer and Autumn.

Slumit tents provide exceptional 3 season weatherproofing with ample ventilation and a breathable sleeping area to help minimse condensation build up.

A. The Hydrostatic head [HH] or Polytherane Coated [PU] refers to the waterproofing qualities of the tent fabric. The tent fabric is tested to determine its ability to withstand the pressure generated by a narrow column of water without leaking.

For European camping it is advisable to invest in a tent that offers a HH or PU coating of a minimum of 2500mm. Slumit tents have a 3000mm HH as standard - suitable for Spring / Summer showers.

IMPORTANT: Like all tent fabrics the level of waterproofing will deteriote with use; exposure to UV light for long periods, packing your tent too tightly creasing the fabric, storing damp or wet can impair or deminish the protective qualities.

A. Refers to the design of the groundsheet. A 'Bath Tub' or tray groundsheet have integrated steep edged walls approx 4 inches high and is stitched directly to the inner wall to reduce the chances of flooding and creepy crawlies from entering your sleeping area.

A. Tents should be pitched on a flat, sheltered and even surface. Clear stones and twigs to avoid damage to your groundsheet. We recommend pitching your Slumit tent onto a compatible Slumit Footprint (available from our shop) to reduce wear and tear on your integrated groundsheet.

Avoid pitching with your doorway facing prevailing winds. 
See "What force of wind can my Slumit tent withstand?"

IMPORTANT: It is advisable that you pitch your tent in the shade where available. Continuous exposure to UV rays will impair the protective qualities of your tent.

A. Stop breathing - only kidding - that is not advisable! The tent occupants exhale warm, moist air. When the air hits a cool surface, ie on the inside of the outer tent fly, any moisture condenses, leaving water on the fabric surface. This can be especially uncomfortable in a single wall tent. Build up of condensation in a single wall tent, if not highly ventilated will drip and run back into the sleeping area.

Condensation is often confused for leaking fabrics.

Ventilation is key, as you want to remove the moist air before it condenses. Leaving as many doors and vents open as possible will minimise the condensation build up.
Slumit tents are double walled and offer ample ventilation. The inner sleeping area is made from breathable fabric, which allows moist air to escape the sleeping area before condensing. This reduces the chance of condensation leakage back inside your sleeping area making for a more comfortable camping experience.

A. All slumit goods ship with a 12 month parts & labour warranty. The FlashFrame-Flexi™ mechanism is covered under a 24 month warranty. Please view our Warranty and Returns page for full details.